Privacy Policy

01 — Introduction

Balm Worldwide International Ministries, Inc. ("BALM," "we," "our," or "us") is a registered 501(c)(3) nonprofit apostolic ministry headquartered in Hiram, Georgia. We are committed to protecting the privacy of all individuals who visit our website or engage with our ministry programs.

This Privacy Policy applies exclusively to balmworldwide.org and describes how we collect, use, store, and protect your information when you visit our website or interact with ministry services and communications operated under Balm Worldwide International Ministries, Inc.

Balm Care Community Action Center (balmcare.org) is a separate DBA of Balm Worldwide International Ministries, Inc. and maintains its own privacy policy at balmcare.org. References to Balm Care programs within this policy refer only to content and forms hosted on balmworldwide.org.

By using balmworldwide.org or providing your information to us, you agree to the practices described in this policy.

02 — Information We Collect

Information You Provide Directly

• Name, email address, phone number, and mailing address submitted through contact, registration, or sign-up forms on balmworldwide.org
• Donation or giving information processed through third-party giving platforms linked from this site (we do not store payment card numbers)
• Prayer requests or ministry inquiry details submitted through forms on this website
• Correspondence sent to us by email, mail, or phone
• Newsletter and email list subscriptions
• POUR Church registration or launch team sign-up information
• BALM Network affiliation inquiries submitted through this site

Information Collected Automatically

• IP address and general geographic location
• Browser type, device type, and operating system
• Pages visited, time on page, and links clicked
• Referring website or search engine
• Cookies and similar tracking technologies (see Section 06)

Information from Third-Party Services

If you interact with our ministry through social media platforms (Facebook, Instagram, YouTube) or give through a third-party platform such as PayPal or Givelify, those platforms may share limited data with us in accordance with their own privacy policies.

03 — How We Use Your Information

We use information collected through balmworldwide.org to:

• Respond to inquiries, prayer requests, and ministry interest submissions
• Send ministry updates, newsletters, POUR Church announcements, and event information you have requested
• Process donations and issue tax acknowledgment receipts
• Administer ministry programs and gatherings including POUR Church, Balm Connect, Balm Legacy Campus, Balm Global Impact Kids, GriefShare, and the Balm Healing Room
• Facilitate BALM Network affiliation and apostolic covering inquiries
• Improve our website content and ministry communications
• Comply with legal obligations applicable to 501(c)(3) nonprofit organizations

We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes.

04 — Ministry Program Information

Some forms on balmworldwide.org may invite visitors to express interest in faith-based support programs including GriefShare or the Balm Healing Room. Any such information is:

• Collected only with your knowledge and for the purpose stated on the form
• Used solely to respond to your inquiry or facilitate your participation in a ministry program
• Never shared with outside parties without your explicit consent, except where required by law

05 — Information Sharing

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who support our website operations, required to keep your information confidential.
• Ministry Partners: With your consent, we may share contact information with affiliated BALM Network churches or ministry partners for pastoral care or referral purposes.
• Legal Requirements: When required by law, court order, or governmental authority.
• Protection of Rights: To protect the safety, rights, or property of BALM, our staff, or the public.

06 — Cookies and Tracking Technologies

balmworldwide.org uses cookies to improve your browsing experience and help us understand how our site is used. Cookies may be used to remember your preferences, analyze website traffic through Google Analytics, and improve site functionality. You may disable cookies through your browser settings; however, some site features may not function properly. We do not use cookies for commercial advertising targeting.

07 — Google Services

This website uses Google Analytics to understand visitor behavior through anonymized, aggregated data, and may utilize Google Ad Grants to promote our nonprofit mission. For information on how Google processes data, please visit Google's Privacy Policy. You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

08 — Children's Privacy

balmworldwide.org is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Content related to Balm Global Impact Kids is informational and intended for parents and guardians. If you believe we have inadvertently collected information from a child under 13, please contact us at contact@balmworldwide.org.

09 — Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through balmworldwide.org. Donation and financial transactions are processed through encrypted, PCI-compliant third-party platforms. We do not store credit card or banking information on our servers.

10 — Your Choices and Rights

• Opt-Out of Communications: Unsubscribe from our emails at any time via the unsubscribe link in any email or by contacting us directly.
• Access and Correction: Request access to personal information we hold and ask us to correct inaccuracies.
• Deletion: Request deletion of your personal information, subject to legal or record-retention obligations.

To exercise any of these rights, contact us at contact@balmworldwide.org.

11 — Third-Party Links

balmworldwide.org may contain links to third-party websites including social media platforms, partner ministries, Balm Care Community Action Center (balmcare.org), and giving platforms. We are not responsible for the privacy practices of those external websites and encourage you to review their policies before providing information.

12 — Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy at balmworldwide.org/privacy-policy with a revised "Last Updated" date. Continued use of balmworldwide.org after any changes constitutes your acceptance of the updated policy.

13 — Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

This Privacy Policy applies to balmworldwide.org only and was last updated on June 1, 2026. Balm Worldwide International Ministries, Inc. is a registered 501(c)(3) tax-exempt nonprofit organization. EIN available upon request.